Where do I get my PIN?

 Once you are deemed eligible for Online Web Registration, you should expect to receive either a:

- Letter by post if you are a new DIT student or

- Email to your DIT student email account if you are a returning student.

This communication will state your student number and PIN if you are a new student.

If you are a returning student, your PIN is the same PIN you use for viewing your exam results.

 

I keep getting an incorrect PIN error message, what do I do?

If you can’t remember your PIN, then you should use the 'Forgot PIN' functionality. This will prompt you to answer your security question, and thus enable you to reset your PIN.

 

I have tried using the Forgot PIN, but am getting a 'Security Check Failed' message.

You will get this message if you have not yet set-up a security question. If you cannot remember your PIN, please call us on one of these numbers: 01-4027000, 01-4023883.

 

I’m getting an Invalid Student ID error.

Are you typing your ID number correctly? Ensure that the student ID is a single letter (C or D) followed by all NUMBERS. Ensure that there are no spaces either before or after your student ID. Please ensure you are using a capital C or D when inputting your student number.

 

What do I do if I still can't logon?

- If you have received a communication from DIT regarding Online Web Registration and you are still unable to logon successfully, contact registration.service@dit.ie stating details of any error message, your student number, name and programme code.

- If you are a part-time student in the Conservatory of Music and Drama and you are still unable to logon successfully, contact registrations.conservatory@dit.ie stating details of any error message and your student number.